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Orders FAQ

Find answers to your questions about placing orders, payments, order changes, and more.

• Where is my order?
• How do I place an order?
• How do I apply a discount or promo code?
• Do I need an account to place an order?
• What payment methods do you accept?
• Can I send an order as a gift?
• Can I change or cancel my order?
• What should I do if I ordered the wrong item?
• Can I make changes to my shipping address after ordering?
• I didn’t receive an order confirmation email – what should I do?