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Prescription Eyewear FAQ

Get answers about prescription lenses, insurance, timelines, and how to order sunglasses that fit your exact vision needs.

• Do you offer prescription lenses?
• How do I order prescription sunglasses?
• What types of prescription lenses do you offer?
• What if I don’t know my prescription?
• How do I find or measure my pupillary distance (PD)?
• Can I use my vision insurance for prescription sunglasses?
• Can I get clear prescription lenses instead of sunglasses?
• How long does it take to get my prescription sunglasses?
• Can I return or exchange prescription sunglasses?
• Will my prescription sunglasses look different than non-prescription ones?
• Can I get my existing Kroop’s frames fitted with prescription lenses?
• Who can I contact if I have questions about my prescription order?