My package says it was delivered, but I didn’t receive it. What should I do?

If your tracking says “delivered” but you haven’t received your package, don’t worry—here are a few things to try:

1. Check around your property - Carriers may leave packages at porches, side doors, garages, or building lobbies.
2. Ask neighbors or others in your household - A neighbor may have accepted the package on your behalf.
3. Wait a day or two - USPS sometimes marks packages as “delivered” before they actually arrive. In most cases, they show up within 1-2 business days.

Still can’t find it? Contact us and we’ll help look into it right away.